Effective Date: 01-09-2024

 

1. Introduction

Welcome to Lifewell Matrimony. By accessing or using our website and services, you agree to comply with and be bound by these Terms and Conditions. If you do not agree with any part of these terms, you must not use our services.

 

2. Services Provided

Lifewell Matrimony provides a platform for individuals seeking matrimonial connections. Our services include profile creation, matchmaking, and communication tools. We reserve the right to modify, suspend, or discontinue any aspect of our services at any time without prior notice.

 

3. User Responsibilities

• Eligibility: You must be at least 18 years old and legally capable of entering into contracts to use our services.
• Account Security: You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. Notify us immediately of any unauthorized use of your account.
• Accuracy of Information: You agree to provide accurate, complete, and current information in your profile and communication with other users. You are responsible for updating your information as necessary.

 

4. Prohibited Conduct

You agree not to:

• Misuse the Platform: Engage in any activity that disrupts or interferes with the functionality of the website or services.
• Fraudulent Activity: Post false or misleading information, including fake profiles or fraudulent offers.
• Harassment: Engage in any form of harassment, abusive language, or threatening behavior towards other users.
• Privacy Violations: Misuse or disclose any personal information of other users without their consent.

 

5. Intellectual Property

All content on Lifewell Matrimony, including text, graphics, logos, and software, is the property of Lifewell Matrimony or its licensors and is protected by intellectual property laws. You may not reproduce, distribute, or create derivative works from any content without our prior written consent.

 

6. Limitation of Liability

To the maximum extent permitted by law, Lifewell Matrimony shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from or related to the use of our services, including but not limited to loss of data or profits. Our total liability for any claim related to these Terms and Conditions shall not exceed the amount paid for the service in question.

 

7. Dispute Resolution

7.1 Mediation

If any disputes arise from or relate to these Terms and Conditions, both parties agree to first attempt to resolve the issue through mediation. Mediation is a voluntary process where a neutral third party (the mediator) facilitates discussions to help both parties reach a mutually acceptable resolution. The mediation will take place in India, and the mediator will be selected by mutual agreement between the parties.

7.2 Arbitration

If mediation does not resolve the dispute within 60 days of the initial mediation request, the matter shall be resolved through binding arbitration. Arbitration is a formal process where an arbitrator makes a decision after reviewing the evidence and hearing from both parties.

• Arbitration Institution: The arbitration will be conducted in accordance with the rules of India, as in effect at the time of the arbitration.
• Location: The arbitration will take place in Indian Jurisdiction.
• Arbitrator: The arbitrator will be selected in accordance with the rules of the chosen arbitration institution.
• Arbitration Decision: The decision of the arbitrator will be final and binding on both parties.

7.3 Court Proceedings

If the dispute remains unresolved after arbitration, or if mediation and arbitration are not pursued, the dispute may be pursued in the courts of Indian Jurisdiction. Both parties agree to submit to the exclusive jurisdiction of these courts and waive any objections to venue or forum based on improper jurisdiction or forum non conveniens.

7.4 Costs and Fees

Each party shall bear its own costs and legal fees associated with the mediation and arbitration process. The costs of the mediator or arbitrator will be shared equally unless otherwise determined by the mediator or arbitrator.

7.5 Confidentiality

All proceedings, including mediation and arbitration, shall be conducted in confidence. Any information disclosed during these processes shall not be used for any purpose other than the resolution of the dispute.

7.6 Compliance with Law

All dispute resolution procedures will be conducted in compliance with applicable laws and regulations in Indian Jurisdiction.

 

8. Changes to Terms

We reserve the right to modify these Terms and Conditions at any time. Changes will be posted on this page with an updated effective date. Your continued use of the services following any changes constitutes acceptance of the revised terms.

 

9. Termination

We may suspend or terminate your access to the website and services at our discretion, without prior notice, for any violation of these Terms and Conditions or for any other reason.

 

10. Cookie Policy

10.1 What Are Cookies?

Cookies are small text files placed on your device by websites you visit. They help the website remember your actions and preferences over time. Cookies can be session-based (temporary) or persistent (lasting until they expire or are deleted).

 

10.2 How We Use Cookies

Lifewell Matrimony uses cookies to enhance your experience on our website. Cookies help us:

• Remember Your Preferences: Save your login information and preferences for a smoother experience.
• Analyze Usage: Track website usage and performance to improve our services and understand user behavior.
• Provide Relevant Ads: Deliver personalized content and advertisements based on your interests.

 

10.3 Types of Cookies We Use

• Essential Cookies: Necessary for the operation of our website, such as logging in and navigating our services.
• Performance Cookies: Collect information on how visitors use our site, helping us to improve its performance.
• Functional Cookies: Allow our website to remember choices you make and provide enhanced features.
• Targeting Cookies: Used to deliver advertisements that are relevant to you and measure the effectiveness of our marketing efforts.

 

10.4 Managing Cookies

You can control and manage cookies through your browser settings. Most browsers allow you to:

• View Cookies: See what cookies are set on your device.
• Delete Cookies: Remove cookies from your device.
• Block Cookies: Prevent cookies from being set on your device in the future.

Please refer to your browser’s help section for specific instructions on how to manage cookies. Note that disabling cookies may affect the functionality and user experience of our website.

 

10.5 Third-Party Cookies

Our website may also use cookies from third-party services, such as analytics providers and advertisers. These third parties have their own privacy policies and cookie practices. We encourage you to review their policies to understand how they use cookies.

 

10.6 Consent

By using our website, you consent to our use of cookies as described in this Cookie Policy. If you do not agree with our use of cookies, please adjust your browser settings or refrain from using our website.

 

10.7 Changes to This Policy

We may update this Cookie Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically to stay informed of any modifications.

 

11. Contact Information

For any questions or concerns regarding these Terms and Conditions, please contact us at:

Lifewell Matrimony
Email: info@lifewellmatrimony.com
Phone: +91 9072611700

Address:

Corporate Office;

Kottakkal, Malappuram Dist, Kerala State, India, 676510.

GCC Office;

Manama, Kingdom of Bahrain, 65700.

 

12. Governing Law

These Terms and Conditions shall be governed by and construed in accordance with the laws of Indian Jurisdiction, without regard to its conflict of law principles.